This Privacy Policy explains how KRUO collects, uses, stores, and shares information when you use the KRUO application, website, and related services.
1. Information we collect
Depending on the features you use, we may collect information you provide directly, including your name, email address, phone number, city, gender, profile photo, sports preferences, skill or rating information, messages, community posts, support requests, and game or tournament participation information. We may also collect technical information such as device type, operating system, app version, diagnostics, push notification tokens, and security or usage logs.
2. How we use information
- To create and manage your KRUO account.
- To verify phone numbers and help protect accounts.
- To match users with relevant sports communities, players, and games.
- To provide messaging, notifications, support, safety, and moderation features.
- To improve reliability, performance, security, and user experience.
- To comply with applicable legal and regulatory obligations.
3. Sharing
We do not sell personal information. We may share information with service providers that help us operate KRUO, including hosting, authentication, storage, notifications, communications, analytics, and payment providers where applicable, or when required by law.
4. Public and social features
Some profile information and content may be visible to other KRUO users when you use community, game, profile, messaging, or other social features.
5. Payments
If payment features are enabled, payments may be processed by third-party payment providers. KRUO does not need to store full payment card details when those details are handled directly by the payment provider.
6. Data retention
We retain information for as long as reasonably necessary to provide the service, meet legal obligations, resolve disputes, maintain security, and enforce agreements.
7. Your choices
You may update certain account information inside KRUO and contact KRUO Support for help with access, correction, or deletion requests, subject to legal and operational requirements.
8. Security
We use reasonable technical and organizational safeguards designed to protect information. No method of transmission or storage is completely secure.
9. Changes
We may update this Privacy Policy from time to time. The latest version will be posted on this page.
10. Contact
For privacy questions or requests, use the KRUO Support page.